Data Retention Policy
At Myslotmate, we are committed to protecting your privacy and ensuring that your personal data is handled securely and responsibly. This Data Retention Policy outlines the duration for which we retain personal data and the reasons for doing so.
1. Introduction
This policy applies to the data we collect through the Myslotmate platform, including our website and app. We retain personal data only as long as necessary for the purposes for which it was collected, and to comply with legal, regulatory, and contractual obligations.
2. Data Retention Period
- User Account Information: We retain user account information for as long as your account is active or as needed to provide you with services. If you request to delete your account, we will retain necessary information for a period of time to comply with legal and regulatory obligations, and to address any disputes.
- Transaction Data: Information related to transactions, including payment and booking history, is retained for a minimum of 7 years for tax, accounting, and legal purposes. After this period, it will be anonymized or deleted.
- Communications and Support: If you contact us for customer support or inquiries, we retain those communications for as long as needed to resolve the issue or in accordance with our legal obligations.
- User Preferences & Settings: Data related to user preferences, settings, or personalization features are kept for as long as the user continues to use the services. If you delete your account or opt-out of specific services, this data will be deleted accordingly.
3. Legal Requirements
We may retain certain personal data for longer periods if required to do so by law, regulation, or legal process, such as:
- Compliance with tax and financial reporting obligations
- Retention due to ongoing legal matters or investigations
- Ensuring the security and integrity of the platform
4. Data Deletion
Once personal data is no longer necessary for the purposes outlined in this policy, it will be securely deleted. This includes:
- Account Deletion: Upon account deletion, all personal data associated with the account will be removed from our active systems, but may be retained in backup or archival systems for up to 30 days in case of technical recovery needs.
- Data Anonymization: Some data, such as aggregated or anonymized information, may be retained for longer periods for analysis, business planning, and improvement of services. However, such data will not be linked to any personally identifiable information.
5. Data Protection Measures
We use a combination of physical, technical, and administrative safeguards to protect your personal data during retention. Access to this data is limited to authorized personnel, and all data is securely stored to prevent unauthorized access or breaches.
6. Changes to this Policy
We may update or amend this Data Retention Policy from time to time. Any changes will be communicated to users via the app or website, and the updated policy will be effective once posted. Users are encouraged to review this policy periodically to stay informed about how we handle data retention.
7. Contact Information
If you have any questions or concerns about our Data Retention Policy, or would like to request the deletion of your personal data, please contact us at:
- Email: support@myslotmate.com
- Address: [Company Address]
By using Myslotmate, you agree to our Data Retention Policy and acknowledge that your data may be retained in accordance with the outlined terms.