📜 MySlotMate Terms & Conditions 📜 — Your Mood, Your Mate, Your Rules —
Welcome to MySlotMate, a product owned and operated by Moodverse Technology Pvt. Ltd. By using our app, you agree to these Terms & Conditions. Please read them carefully before proceeding. If you don't agree, you can uninstall the app. No hard feelings. 💖
- Eligibility & Account Setup Age Requirement: You must be 21+ to use MySlotMate. We only allow verified, real human accounts—no bots, no fake profiles. If we detect fraudulent activity, we will suspend your account immediately. Identity Verification: All users must complete the verification process to maintain a safe and authentic platform.
If a minor is found using the platform fraudulently, MySlotMate will immediately terminate the account and may inform appropriate legal authorities if needed.
- Platonic Interaction Only Purpose: MySlotMate is designed for platonic companionship only. Any attempt to solicit or engage in inappropriate behavior is strictly prohibited. Violations will result in immediate termination of your account, without warnings or appeals. Definition: Platonic companionship means non-sexual, mood-aligned social interactions. Any attempt to turn bookings into romantic, intimate, or sexually suggestive interactions will result in immediate removal from the platform.
- Booking Process How It Works: Browse, choose a mood, select a host, and book your slot. Once confirmed, cancellations or changes are not allowed. Cancellation & Refund: You may cancel your booking at least 4 hours before the scheduled time for a full refund. Cancellations made later will not be refunded. No-Show Policy: If you don’t show up without canceling, it will count as a strike. Three strikes and you’re banned.
- Payments & Refunds Payment Terms: All bookings must be paid upfront. We do not offer pay-later options. Refund Eligibility: Refunds are available for cancellations made 4+ hours before the scheduled slot. We reserve the right to withhold refunds in cases of completed bookings, unless there is a legitimate issue. Service Fee: We retain a 25% fee on each booking to maintain the platform.
- Safety & Security Emergency Assistance: If you feel unsafe at any time, use the in-app SOS feature to notify our support team, who will intervene immediately. Misuse of the SOS feature will result in account suspension. Host Verification: Hosts are required to undergo ID verification, submit a selfie, and undergo profile review to ensure authenticity. Refusal to verify will result in account termination.
In extreme safety scenarios (e.g., threat to life), we may share limited data with legal authorities as required by law.
- Host Responsibilities Vibe Consistency: Hosts must uphold the mood they advertise. Any significant deviation from this may result in removal from the platform. Earnings & Taxes: Hosts keep 90% of their earnings, with payments made weekly. Hosts are responsible for their own taxes. Code of Conduct: Hosts must respect the boundaries, privacy, and preferences of guests. Violations of this code will result in permanent suspension from the platform.
- Guest Etiquette Respect the Vibe: Choose hosts based on the mood tags, and respect the terms outlined in the profile. Respect Boundaries: Always respect the boundaries set by hosts. No means no—no exceptions. Timeliness: Arrive on time or risk losing your booking. Reviews: Reviews should be honest and reflect the actual experience. Misleading reviews will not be tolerated.
- Off-Platform Conduct Stay in App: All bookings, payments, and communications must be handled within the MySlotMate app. Moving off-platform for bookings will result in immediate account termination. Information Sharing: Personal details such as phone numbers, emails, or social handles should not be exchanged outside of the platform.
- Privacy & Data Protection Data Use: We only collect data that is necessary for the platform to function. We will never sell or misuse your personal data. Data Security: Your data is protected using industry-standard encryption and security protocols. Your Rights: You have the right to access, modify, or delete your profile information at any time. If you wish for us to delete your account, we will comply and erase your data within 30 days.
- Reviews & Ratings Honest Feedback: All reviews must be based on genuine experiences. Revenge reviews, fake praise, or incentivized ratings are prohibited. Review Appeals: If you believe a review is unfair, you may file an appeal. We will investigate and decide the outcome.
- Intellectual Property Platform Ownership: The MySlotMate name, logo, and content are owned by Moodverse Technology Pvt. Ltd. Do not use, copy, or distribute any content without permission. User Content: You retain ownership of your profile, photos, and bios but grant Moodverse Technology Pvt. Ltd. a non-exclusive license to display your content on the platform.
- Account Termination & Suspension Our Right to Terminate: We may suspend or terminate accounts for safety violations, illegal activity, or other breaches of our Terms & Conditions. Your Right to Leave: You can delete your account at any time, with no fees or penalties. Upon deletion, we will erase all your data within 30 days.
- Limitation of Liability No Guarantees: While we strive for a 100% enjoyable experience, we cannot guarantee every match will be perfect. You use the app at your own risk. Indemnity: By using MySlotMate, you agree not to hold us responsible for any legal claims, damages, or disputes that arise from your use of the platform.
- Dispute Resolution & Legal Matters Arbitration: Any disputes arising from use of the platform shall be first attempted to be resolved through arbitration in accordance with the Arbitration and Conciliation Act, 1996. The seat of arbitration shall be Guwahati, Assam. Governing Law: These Terms & Conditions are governed by the laws of India. Jurisdiction shall lie exclusively with the competent courts of Kamrup (Metro), Assam.
- Contact Us For any questions or issues, please contact us at support@myslotmate.com. We will respond within 48 hours.