Privacy Policy
This policy explains what MySlotMate collects, why, who we share it with, and the choices you have. It covers the MySlotMate website and the MySlotMate Android app.
Last updated 15 September 2026
Who we are
MySlotMate is a platform for discovering and booking local experiences, run by Myslotmate Private Limited. Where this policy says "we" or "us", it means that company, which is the controller of the personal information described here.
Questions about this policy or your data go to myslotmate@gmail.com.
What you give us
| What | Why we need it | Required? |
|---|---|---|
| Name | Identifies you to hosts and other guests on a booking. | Required |
| Email address | Sign-in with Google, booking confirmations and account notices. | Required for Google sign-in |
| Phone number | Sign-in by OTP, and so a host can reach you about an experience. | Required |
| Profile photo and bio | Shown on your public profile and to hosts you book with. | Optional |
| City | Shows experiences near you. | Optional |
| Photos you upload | Experience galleries and host profiles, where you add them. | Optional |
| Government ID (hosts only) | Verifying the identity of people who run experiences. | Required to host |
What we record as you use MySlotMate
| What | Why we need it | Required? |
|---|---|---|
| Bookings and attendance | Running the booking, check-in and your Journey history. | Required |
| Payment records | Wallet balance, payouts to hosts, refunds and accounting. | Required |
| Approximate location | Showing the map for an experience venue. Only used while you view it. | Optional |
| Device and app diagnostics | Diagnosing crashes and abuse. Not used for advertising. | Required |
We do not sell your personal information, and we do not use it to serve advertising. We do not collect your precise GPS location in the background.
Payments
Card, UPI and bank details are entered directly with our payment providers and never reach MySlotMate's servers. What we store is the outcome: the amount, the status, and a reference number from the provider, which we need for your wallet balance, host payouts, refunds and our own accounting obligations.
How long we keep it
We keep your account information for as long as your account exists. When you delete your account we remove your profile and personal details, but we retain booking and payment records for as long as tax and accounting law requires, and we keep a minimal record where one is needed to resolve a dispute or enforce a safety decision.
Your choices
- Access and correction. Edit your name, photo, bio and city from your profile at any time.
- Deletion. Request deletion of your account and data at myslotmate.com/delete-account.
- Notifications. Turn booking, community and new-experience notifications on or off in your profile settings.
- Location. Revoke the app's location permission in your device settings; only maps stop working.
How we protect it
Traffic between the apps and our servers is encrypted in transit. Sign-in uses Google or a one-time code sent to your phone, and session tokens are held in your device's secure storage. Access to production data is limited to staff who need it. No system is perfectly secure, so we ask you to keep control of the email address and phone number you sign in with.
Children
MySlotMate is not intended for anyone under 18, and we do not knowingly collect information from children. If you believe a child has created an account, write to us and we will remove it.
Changes to this policy
If we change how we use your information we will update this page and revise the date above. Material changes will also be announced in the app.